Policies
RETURN POLICY:
We will accept exchanges within 30 days of your order.
All exchange packages must include a return form and be insured for the full value of the merchandise.
Please note that freight charges for returns are the customer’s responsibility.
Return items to Zara Terez Attn: Returns/Exchanges 252 West 38th Street, Suite 1103 New York, NY 10018.
SHIPPING GUIDELINES:
All Domestic orders will be shipped via UPS.
Orders cannot be shipped to PO boxes.
Orders can be shipped internationally. We shall provide an email with additional shipping costs.
Shipping charges are as follows:
- $10 UPS Domestic Ground
- $20 for International
All expedited orders placed by 12pm EST will be shipped in the same business day, if the item is in stock.
UPS does not deliver on Saturdays.
Please allow 3-4 weeks for delivery.
SECURITY
All of our transactions are protected by SSL encryption software. We guarantee that every transaction you make at ZaraTerez.com will be 100% safe.
PRIVACY
ZaraTerez.com is the sole owner of information collected on this site. This information will under no circumstances be distributed.